How We Collect the Information
There are several ways in which Xcore Nutrition collects information from you: through registration in our website; from navigational information about where visitors go on our website; when you participate in Xcore Nutrition’s sweepstakes/giveaways/contests; upon contacting customer service to request information; upon signing up for an event.
The Information We Collect
In order to provide users with the most efficient and enhanced service and to better understand your preferences, we may request any of the following information from you: name, address, telephone number, email address, gender, year of birth, type of exercise regimen/profession, shopping preference, product interest. Of course we will need your credit card information for any on-line purchases.
How We Use the Information
* To administer a contest, promotion, survey, market research, focus group or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
* To send you information/material via e-mail or mail about products, offers and news we think could interest you. This information may relate to Xcore Nutrition products, offers and news. We will only send the latter if you have accepted to receive Xcore Nutrition email messages or newsletters.
* To analyze visits to the website and learn about our visitors interests and needs for business and also on a personal level, so we can improve our products and services and deliver the type of content, features and promotions that you are most interested in.
The information obtained from on-line registration is used to improve your web experience with Xcore Nutrition by enabling you to obtain a faster checkout for purchases and/or opt-in to receive occasional e-mails, which provide you with the latest and greatest information regarding Xcore Nutrition and its products.
The information we ask for when you order on-line is your name, address, phone number, credit card number and email address, and is used only to complete the order, to confirm the order and to confirm shipment of the order. You may, upon placement of an order, opt to allow Xcore Nutrition to save the information for a speedier checkout process the next time.This information is then stored only for faster checkout purposes and is not used for any other purpose.
The navigational information allows us to see which areas of our Website are most visited and helps us improve the quality of your on-line experience by recognizing and delivering more of the most desired features and services.
Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.
Xcore Nutrition will never sell any information about you to anyone.
“Cookies” are used by Xcore Nutrition only to allow you to use our website in the most efficient manner.
* Remember the items in your shopping cart
* Recognize you when you return to our website
* Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings.
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visit to our website and your interaction with our communication, including advertising.
Xcore Nutrition will only send emails to you if you specifically request them. You can also easily unsubscribe to our emails at any time. Xcore Nutrition has a company policy not to flood people with email correspondence, but simply gives you periodic information so you can keep up to date on what Xcore Nutrition is offering. Xcore Nutrition also uses your email address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All emails you receive will provide you with information as to how to get off the email mailing list if you so desire.
Our website’s security system is equipped with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.
Opt Out / Unsubscribe
You may request to stop receiving communication from Xcore Nutrition at any time. You can choose to cancel emails by clicking the “Unsubscribe” link that is provided at the bottom of all email correspondence.